Refund policy

 

All Kassandra Berry press-on nail sets are handmade to order and considered final sale. Due to the handcrafted and hygienic nature of our products, we are unable to accept returns or exchanges once an order has been placed.

We do make it right if something goes wrong:

  • If your set arrives damaged or defective, contact us within 48 hours of delivery with a photo and we'll send a replacement at no charge.
  • If you received the wrong item, we'll correct the order immediately.

Before you buy, please review:

  • Our size guide to find your best fit
  • Product photos and descriptions carefully — each set is unique and handcrafted

For questions before or after your purchase, reach us at contact@kassandraberry.com or through our contact page. We're happy to help you find your perfect set.